Thursday, October 14, 2021

More Plex server plans thwarted

I've been running a Plex server for some time. I recently purchased a new computer to function as the Plex server, but had some issues copying my content over.

My hard drive couldn't be read by the new device. It recognized the drive was there, but wasn't reading it. Rather than troubleshoot it and risk losing data if I made an error in the process -- who wants to lose nearly 8 TB of data, after all -- I simply pulled out my USB hard drive docking station and connected it.

When it wouldn't read it either, I was very concerned. Had I already damaged my media drive? Had I lost 8 TB of moves and TV shows?

Well, no, I hadn't, as it turns out. When I put the drive back in the old computer, it read it just fine. So, was my hard drive docking station bad? I hadn't used it in some time. I had taken it with me on several service calls, so it was jostled about for months but never used. Maybe it had been damaged. Perhaps it was bad. So, even though I don't use one a lot, when I need one, I need one. So I ordered a new one, and it was supposed to arrive earlier this week. It didn't.

Two days ago, it was due. The post office was delivering, so when I got the notice on my phone that it was delivered, I went to the mailbox. No package. Researching that, I found that the post office Website says that if it is marked as delivered, but isn't there, you shouldn't worry about it. Really.

In rare cases, package may show as 'delivered' but could take additional 24 hours.

Yes, they accept that their employees will mark an item as delivered, but not deliver it. And they're okay with that. But after a day or so, they'll listen to what you have to say.

If it has been over 24 hours from the 'delivered' status, to save time a  service request may be sent by email to your local Post Office™ facility for follow-up. You will receive a confirmation number and a contact within 2-3 business days.

That's right. They'll mark an item as delivered, not deliver it, but you can't ask about it for over a day. But after that additional delay, you can email them. Within 2 or 3 business days, they'll let you know they got your email.

So, if say, Monday, you expected a package, and it was marked as delivered, but you didn't get it, don't bother them until Tuesday. Then, you can send them an email. By Thursday or Friday, you'll get confirmation that your email was received.

This happened to me before, a year or so ago, and I did speak with the fellow who said he was in charge at the local post office. He told me he would call me back and let me know the results.

How long before he called me back? Well, as I said, it's been over a year. That delivery issue was settled outside of post office help, since there was no post office help.

So, I'm now in that situation. And that's unexpected. The regular letter carrier that serves my location is not the problem. She's done this job for some time, and is very conscientious about her work. She's good. And she didn't do the delivery, as I've found out. Had she been doing the delivery that day, it would have arrived. I'm convinced of that. Whoever filled in for her that day simply marked the package as delivered, and didn't deliver it.

So, I'm having to deal with copying my Plex content without a direct connection.

I mapped a drive to the old computer and began copying some content over. That was intended to be a test, just to confirm it worked. And it worked well, to a large degree.

The movies I copied showed up as expected. Better as expected, in fact. The data that Plex found, including the posters and movie data, was much improved over the older computer's data. I was very happy with that.

The test copy worked well enough for the basic moves, that I could copy a few hundred at a time and would probably be good.

It's been a lot more trouble than I expected, but when I get the hard drive docking station -- it will either show up or be replaced due to being lost in shipping -- it may be an easier and quicker process. That would be a welcome relief.

The updated movie information will be good. But the better computer for the behind the scenes work -- ripping moves I've purchased so they can be added to my Plex library -- will be a better process. It's just that I didn't really expect this much work to make it happen. I hope it's worth it. My Streaming Life better improve from this much work. (It won't.)

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