Thursday, July 21, 2022

Roku Security PIN

Short version: Go read this.

Long version: Read all this, then go read that.

As one who provides user support (as a Roku user) on the Roku Community Forum, I see a lot of the issues that users run into from time to time. It's often the same ones over and over.

Prepare for rant, in 3 ... 2 ... 1 ...

So many people that go to support forums (not just Roku forums) don't bother to look for their issue. There's a good chance any issue someone encounters has been encountered before. And solved before. But do people bother to search the forums? Nope. They may go so far as to see a post with a title that describes their issue, and then simply post their question without reading to see if there is an answer.

I cannot tell you how many times I've seen a post on the Roku support forum asking a question, and that question is immediately following the answer from someone else's earlier asking of that same question. They didn't even bother to read the answer that was already on the page when they posted their question. And, after they posted their question, they didn't bother to look again, because that answer was still there, right above their question. It's frustrating. Really frustrating.

Okay, rant over.

I bring this up because every so often I find a topic on the board that I decide to write about here. And today was going to be one of those days. I say was, because I also saw another posting on another Website that actually did a very good job of answering it. So, I'm not going to answer it, but rather point you to the excellent job of answering that was done by Ryan Downey of The Streaming Advisor.

The question is most often posted in the form of "How can I find my Roku Security PIN?" But here's the thing: a user will not get prompted for a Roku Security PIN unless the user has set up a Roku Security PIN. If the user never set one, the Roku device will never prompt for one. So what the user is asking is: "What did I set as my Roku Security PIN?"

The bad news is that Roku can't tell them. The good news is that they can reset it to whatever they want to. And The Streaming Advisor has a good write-up on how to accomplish that. Go read it, if you want to read a really good step-by-step description on how to do that. It's a good write-up and may help you with your Streaming Life.

No comments:

Post a Comment

Your comments are welcome. Abusive or off-topic comments will be removed.

Popular