Xfinity offered Peacock TV to Xfinity Rewards customers of a certain level, which included me. However, I had trouble getting it. Then, suddenly I had it. All was good. For a while.
Now, it's gone again. I don't have Peacock TV, despite qualifying for it from Xfinity. Why is that?
Well, apparently it's not just me that lost it. A new report from Cord Cutters News says that a "glitch" is causing the issue.
Back in June, Comcast stopped offering free Peacock to its customers. Now unless you qualify for one of a few different plans, you will now need to pay for Peacock going forward. Sadly though, Xfinity Rewards members with Diamond or Platinum level rewards or qualifying internet customers have been unable to claim their free Peacock subscription.
The good news is Comcast has confirmed that they are aware of the issue and are working on adding the free Peacock offer for Diamond and Platinum members in the Xfinity rewards offer. For now, though if you are hoping to get a free Peacock, you need to wait until it has been added to the rewards center.
Of course, it was added to the Rewards Center for me, but apparently they have issues. When Comcast works right, it's great. When it messes up, it's a nightmare to deal with.
I'm not going to do much about it. Honestly, I didn't watch Peacock TV that much, and if I don't get it back, then I don't get it back. Xfinity doesn't really care, because they aren't getting a subscription from me. They can promote that they're giving it to Rewards members of a certain level, but that's not really true. They're offering it, just not following through.
My Streaming Life can get along just fine without Peacock TV. I'm not sure it's worth the $10/month they're asking. Maybe it is, but it kinda ticks me off they offer it for free as a loyalty reward, but then don't follow through. Loyalty? They keep using that word, but I don't think it means what they think it means.
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